Privacy Policy
Privacy Policy
Effective Date: Sept 7, 2023
Introduction
This Privacy Policy provides a comprehensive guide to how Lattis Inc. ("Lattis," "we," "us," or "our") collects, uses, and shares your personal information when you interact with the Lattis mobile application (the "App"). Your use of the App signifies your consent to this Policy, so please read it carefully.
Information We Collect
Account Information: When you register for an account on the App, we collect your name, email, and mobile phone number. You may also voluntarily submit additional information, such as emergency contact details and planned itineraries for bike rides, to enhance your user experience.
1. Usage Data: We automatically collect information about your interactions with the App. This includes, but is not limited to, the dates and times you access the App, the duration of your usage, the features you visit, as well as server log data like your device type, operating system, and IP address.
2. Location Information: With your explicit permission, we collect precise geolocation data from your mobile device. This information helps us provide features like locating nearby available bicycles for rent.
3. Analytics Data: We collect data to improve our services. This information is collected via third-party analytics platforms. You have the option to opt-out of this data collection in the App's settings.
4. Social Media Data: If you choose to register or log in via a social networking service, we receive certain information from that service, such as your profile picture, interests, and connections, to offer you a more personalized user experience.
5. User-Submitted Information: You may manually submit information through surveys, support tickets, or other interactive features of the App.
6. Cookies and Tracking Technologies: We employ cookies and similar tracking technologies to collect data that helps us improve the App and your experience with it. You can control these through your device or browser settings.
How We Use Information
We use the information collected for several purposes:
•. Account Management: To create, maintain, and secure your account on the App.
•. Service Delivery: To provide the features and functionalities of the App, including but not limited to, enabling bike rentals and responding to your queries.
• User Experience: To personalize the content you see based on your activity and preferences.
•. Communications: To send you updates, newsletters, and promotional materials if you opt-in.
•. Emergency Notifications: To notify your emergency contacts in certain conditions such as suspected crashes.
•. Data Analysis: To analyze usage patterns and trends to improve the App and develop new features.
•. Social Media Integration: To allow you to invite your social media connections to use the App and to facilitate your social interactions within the App.
How We Share Information
We disclose your personal information in the following ways:
•. Third-Party Service Providers: Contractors and service providers may have access to your information to assist in the App's operation.
•. Legal Requirements: We may disclose your information when mandated by law, legal process, or when necessary to protect our rights or property.
• Affiliates: Information may be shared with our affiliates under conditions similar to those described in this Policy.
•. Successor Entities: In the event of a corporate transaction, your information may be transferred, provided the successor entity adheres to this Policy.
Your Privacy Choices and Rights
You have the right to review, edit, or delete your personal information stored in your account. You can also opt-out of the collection of data by third-party analytics services in the App's settings. Upon account deletion, your data will be removed within 30 days, except for your email address if you opt-in for communications, and other aggregated, anonymized data.
Data Security and Retention
While we implement industry-standard security measures to safeguard your data, no security system is impenetrable. We retain your data only for as long as necessary to provide you with our services, comply with legal obligations, or for other legitimate business purposes.International Data TransfersYour data is stored and processed in data centers located in Canada. By using the App, you consent to the transfer and storage of your information in Canada.
Updates to this Policy
We reserve the right to update this Policy at any time. Significant changes will be communicated to you through the App or other reliable methods.
Contacting Us
For any questions, concerns, or to exercise your rights under this Policy, you can contact us at:
Lattis Inc.
1400 Mission St.
San Francisco, CA 94103
USA
Email: jack@lattis.io